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Salesforce Business Analyst in Lisle, IL at Collabera

Date Posted: 10/10/2018

Job Snapshot

Job Description

• Serve as a functional lead on Salesforce projects
• Train end users on new functionality
• Lead discovery and requirements gathering sessions. Recommend alternate approaches.
• Map requirements to out-of-box functionality within SalesForce
• Document business requirements and user stories
• Create test cases and test scripts in accordance with the test plan
• Collaborate with developers to test and verify that solutions will meet the business requirements
• Work with end users during User Acceptance Testing (UAT) to accurately prioritize defects and re-test resolved issues
• Perform Change Management functions, create training materials, and conduct stakeholder training
• Manage Salesforce release activities and administration of instances and support
• Establish strong partnership and collaboration with business areas to drive Salesforce usage and adoption
• Follow an iterative software development methodology and contribute to all phases of the software development lifecycle and support

Job Requirements

• Experience on a Salesforce implementation through the full Software Development Lifecycle (SDLC)
• Experience soliciting, gathering, and analyzing user input and documenting requirements
• Experience documenting user stories and creating to-be process flow diagrams
• Heavy experience training end users
• Ability to extrapolate business requirements and translate in to Salesforce functional requirements
• Hands on experience configuring Salesforce, including workflows, validation rules, and security controls
• Ability to juggle and prioritize multiple tasks within a collaborative team environment
• Proven ability to drive change
• Strong analytical and problem solving skills
• Excellent communication and presentation skills to all levels including executive management
• Proficient in MS Word, Excel, PowerPoint, and Visio
• Salesforce Admin Certification and one Consulting Cloud Certification (Sales, Service or Community) preferred

Education requirement: BS in Computer Science or Engineering
Years of Experience: 5+ years’ experience in Salesforce platform as a BA
Required/Preferred Certifications: Salesforce Admin Certification and one Consulting Cloud Certification (Sales, Service or Community) preferred

If you are not interested in the role or if now isn’t a great time for a move, just let me know if I can help in the future or if you need assistance in making a connection.

Should have any questions, feel free to reach out to me via email at or can call me on 630-485-2167.