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Lead Field Technician in Bronx at Collabera

Date Posted: 8/30/2018

Job Snapshot

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    Not Specified
  • Date Posted:

Job Description

Ideal candidates will come from a warehouse background with knowledge of dispatching

Supervise recharging and safety inspection operations
Dispatch vans to distribute and collect bicycles
Communicate with customer service and respond to incidents
Recover stolen bikes
Operate, load, and unload a large van to help move bikes around JUMP’s service area
Maintain a safe and efficient work environment by following safe work practices and procedures
Perform routine inspection and redistribution of bicycles
Document damage to JUMP vans and equipment
Perform routine bicycle maintenance, cleaning, and minor repairs as necessary
Identify, document, and recover bikes requiring in-shop repair
Log maintenance activity in software through wireless tablet
Engage with and respond to customers in the field
Key Performance Indicators
Bicycle Availability
Bicycles collected per shift
Bicycles deployed per shift
Productivity of FT1 and FT2
Communication with FOM and HM

Job Requirements

Loading and Unloading