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Desktop Support in Albuquerque at Collabera

Date Posted: 11/6/2018

Job Snapshot

  • Employee Type:
    Contractor
  • Location:
    Albuquerque
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    11/6/2018

Job Description

• Supports end-user operating systems, enterprise business applications, and miscellaneous software applications. • Supports end-user computing platforms, mobile devices, printing and miscellaneous hardware. • Researches and troubleshoots end-user issues and provides documented solutions to those issues. • Responds to Help Desk tickets, telephone calls, e-mail, and personnel requests for technical support. Handles and resolves basic issues. • Attempts to answer all questions

Job Requirements

• Associates Degree in an IT-related field or equivalent experience. • Desire toward learning Healthcares technology, support policies, and methods • -2 years in desktop support (or related area). • Knowledge of current hardware platforms, mobile devices, and printers Knowledge of Windows, Mac OS, iOS and current MS Office versions • Knowledge of Cisco network products and LAN/WAN hardware administration