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Data Center Techinician in nashville at Collabera

Date Posted: 9/21/2018

Job Snapshot

Job Description

Principal Accountabilities
• Assure all mechanical and wiring installations are done in a neat, clean and professional manner
• Assure the Data Center is kept clean and organized at all times
• Update all additions, deletions and modifications to the Data Center in the appropriate documentation system
• Monitor strategic Data Center infrastructure systems, to include power, cooling, fire suppression and space allocation
• Oversee inspections of Data Center facilities equipment, initiate corrective action and follow up to completion
• Oversee inspections (Walk through) of Data Center operational physical equipment per schedule, initiate corrective action and follow up to completion (Amber light reporting)
• Oversee inspections of Data Center access logs, documentation verified and retained for compliance audits
• Provide Tape Management for the Data Center locations and collocation sites, tracking inventories, loading libraries and coordinating with offsite tape vendor (Iron Mountain)
• Audit Compliance -Document all additions, deletions and modifications to the Data Center for required evidence
• Follow best-practice processes for IT equipment disposal and document for compliance audits
• Enter and receive purchase orders and track invoices for timely completion
• Emergency on-site response to Data Center outages or issues to troubleshoot and repair when needed
• Provide infrastructure production support to various teams including: Platform and Network Services, Technical Project Management Office, Production Operations and Production Services
• Provide logistics, transportation and asset management of Data Center devices
• Follow best practice for low voltage cabling including copper, fiber and patch cables
• Manage IT Facility service request and trouble ticket queues
Key Performance Indicators
• Successfully complete change tickets to meet expectations
• Data Center uptime within expected SLA
• Reporting on timely completion of purchase orders and invoices

Job Requirements

Education and Experience
• High school diploma or equivalent
• Associate’s degree (preferred)
• Four+ years Data Center technical experience
• Four+ years facilities support experience in a comparable enterprise environment
Required Knowledge and Skill
• Working knowledge of enterprise-class facilities processes and procedures
• Individual must have a working knowledge of TCP/IP, SNMP and understanding of Server Technology and terminology, and its interactions with Data Center facilities and Network Infrastructure
• Should be familiar with Blade Server Technology and SAN infrastructure
• Demonstrated project management and problem analysis/resolution skills
• In-depth understanding of rack space management, patch cable management and power allocation management
• Ability to perform Electrical/Mechanical calculations
• Ability to create cost estimates for facility projects
• Understanding of IEEE specifications for systems and network cabling
• Familiar with Power requirements for Data Center hardware preferred
• Familiar with HVAC requirements for a Data Center facility
• Proficiency in both basic AC as well as DC electrical theory
• Understanding of single phase and 3 phase power
• Basics of electrical installation, wire and conduit sizing
• Understanding of multi-module UPS systems, as well as size both UPS and battery systems