This site uses cookies. To find out more, see our Cookies Policy

Customer Service Representative in San Antonio at Collabera

Date Posted: 9/15/2018

Job Snapshot

  • Employee Type:
    Contractor
  • Location:
    San Antonio
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:
    9/15/2018

Job Description

Position Details:
Industry: Oil and Gas
Work Location: San Antonio,TX
Job Title: Customer Service Representative
Duration: 6 Months

Job Description:
• Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
• Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments. Refer unresolved customer grievances to designated departments for further investigation.
• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Job Requirements:
• Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.
• Ability to work independently and manage one’s time.
• Ability to accurately document and record customer/client information.
• Previous experience with computer applications, such as MS Outlook or data entry software.

Education/Experience:
• 0-2 years customer service related experience required

Job Requirements

Call Center Experience

CHECK OUT OUR SIMILAR JOBS

  1. Sales Jobs
  2. Customer Service Jobs